FREQUENTLY ASKED QUESTIONS
Yes, we offer Cash on Delivery (COD) exclusively for our customers in Pakistan. This allows you to pay for your order in cash upon delivery, ensuring a secure and hassle-free shopping experience. We understand the importance of trust and convenience, which is why COD is available to make your purchase feel safe and reliable. Shop with confidence and enjoy the ease of paying only when your order arrives!
We aim to deliver your order within 3 to 5 business days. Delivery times may vary depending on your location and product availability. You can track your order using the tracking number provided after shipment.
We offer a 7-day return policy for products that are incomplete, damaged, or not as described. Please ensure the item is in its original condition with all packaging and tags intact. Contact our customer support team to initiate a return or exchange.
If you receive an incorrect or incomplete order, please contact our customer support team within 7 days of delivery. Provide details and photos of the issue, and we will guide you through the return process. Once approved, you can return the product, and we will either replace it or issue a refund as per our return policy. Your satisfaction is our priority, and we are here to ensure a smooth resolution!
Yes, we guarantee that all products sold on our platform are 100% authentic and original. We source our products directly from trusted suppliers and brands to ensure quality and authenticity.